Fast Casual State of the Industry 2014


Now in its sixth edition, the Fast Casual State of the Industry Report brings you insights and actionable intelligence from the rapidly growing fast casual industry.

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This 59-page report contains the full results of our exclusive survey of nearly 400 fast casual operators, touching on topics ranging from workforce to business strategy, from food and beverage trends to sales and marketing. Questions delve deep into specifics such as:

  • Internal training strategies
  • Employee turnover rates
  • Average employee wages
  • Customer service improvement plans
  • Cost of goods sold
  • Plans for new technologies
  • Industry issues like menu restrictions, immigration reform, franchise law and others
  • Limited-time offers and meal deals
  • Sales by daypart
  • Alternate ordering options
  • Social media strategy
… and many more, with almost 100 charts and graphs to help tell the story.
Also included:
  • Full executive summary by Cherryh Butler, editor of
  • 92 charts and graphs as invididual jpgs
  • Additional 25-page document with eight commentaries from industry experts

Click on the commentary cover below to read a sample from the document!

Stay informed about your industry – and what your competition is up to. Purchase and download your copy today!